maintain & update

Our team of web maintenance experts are skilled in Consulting Retainers, WordPress Updates, Website Care Plans & PDF Remediation

consulting retainers

Optimized content for max value & ROI

Retainers Start at $1,500 (12 hours)

You know your business best, but keeping your website and marketing up to date takes time. Gain peace of mind, confidence, and clarity in your brand’s direction with our Consultant Retainers. We’ll guide you through key design and marketing decisions—helping you make informed choices that strengthen your visual identity, messaging, and overall brand strategy.

website care plans

White Glove Care for Every Platform

Your website is a living asset, not a static billboard. Whether you run on Squarespace or WordPress, our Care Plans are designed to protect that investment.

From the ‘Essential’ basics of secure hosting and daily backups to the ‘Partner’ level of unlimited design edits and strategy, we handle the digital heavy lifting. We act as your security team, your content managers, and your technical support—so you can focus entirely on running your business.

wordpress updates

Monthly Core, Plugins, & Theme Updates

Plans Start at $250/mo

We provide hands-on, monthly website care for WordPress sites hosted on your own hosting account (WP Engine is recommended). This includes manual updates to WordPress core, plugins, and themes, along with PHP/MySQL monitoring and upgrade coordination, with malware recovery. All updates are carefully tested—to help keep your website secure, stable, and running smoothly without relying on automation.

PDF remediation

Don’t Let Your Documents Be The Weak Link

Your website might be accessible, but are your files? Screen readers choke on standard PDFs. We retrofit your digital documents—menus, forms, and brochures—tagging every image and header to ensure they are fully WCAG 2.1 compliant and readable by everyone.

pre-paid creative retainers

12 Hours

Best for small tasks or random updates.

  • Website content updates (text, images, galleries, blog posts)
  • Small design tweaks on WordPress, Shopify, or Squarespace
  • Basic SEO maintenance (meta tags, alt text, page speed checks)
  • Email campaign setup & scheduling
  • Social media graphics or ad resizes
  • Consulting calls for marketing strategy check-ins
  • Website, email, technical, or security support as needed

$1,500
12 Hours

30 Hours

Great for steady marketing or ongoing needs.

  • Monthly website maintenance & optimizations
  • Adding new website sections or pages
  • Conversion-focused landing page setup for campaigns
  • SEO optimization + keyword tracking with content adjustments
  • Email marketing support (automation, workflows, multiple campaigns)
  • Paid ads creative + performance reviews
  • Analytics reporting & strategy consulting sessions

$3,750
32 Hours (+2 Bonus)

60 Hours

Ideal for continuous, higher-level support.

  • Full website management + regular design/development updates
  • E-commerce support (Shopify product updates, UX enhancements, integrations)
  • Advanced SEO strategy (content updates, link-building support, technical fixes)
  • Multi-channel digital marketing (ads, email, social content)
  • Ongoing A/B testing + conversion optimization
  • Regular analytics, reporting, and strategic planning sessions

$7,500
65 Hours (+5 Bonus)

retainer-packages

ongoing website management

site vault

Best for essential security and domain peace of mind.

PACKAGE INCLUDES:

  • Secure Cloud Backups: Monthly backups of your entire site architecture securely stored in the cloud.
  • 24/7 Uptime Monitoring: Automated alerts if your website goes offline so we can investigate immediately.
  • Domain & DNS Vault: Secure management of your registrar logins and DNS records.
  • Deliverability Protection: Safe storage of your exact SPF, DKIM, and DMARC records for peace of mind.

$29/month

site steward

Great for routine updates and ongoing technical support.

PACKAGE INCLUDES:

  • Everything in The Vault, upgraded with active site and domain management.>
  • 1 Hour Monthly Support: Perfect for routine site updates, adding photos, or setting up new employee emails.
  • Active DNS Management: We handle complex SPF and DKIM configurations so your emails land in the inbox.
  • Platform Security: We ensure your CMS and plugins are running on the latest versions to prevent hacking.

$99/month

site partner

Ideal for continuous updates and VIP-level management.

PACKAGE INCLUDES:

  • Everything in The Steward, acting as your on-demand digital webmaster.
  • Unlimited Micro-Tasks: Quick fixes (under 15 mins) like typos or new email forwarders are handled instantly.
  • Deliverability & Health Audits: Quarterly checks for broken links, plus proactive email spam troubleshooting.
  • VIP Priority Delivery: Front-of-the-line, 24-hour turnaround on all website and domain requests.

$299/month

ongoing

website maintenance faq's

Looking for some answers? Here are a few common questions asked before getting started!

What is the difference between a Consulting Retainer and a Maintenance Plan?

A Consulting Retainer is a bulk purchase of our agency’s time to execute proactive marketing, design, and SEO projects. A Maintenance Plan is a monthly subscription dedicated to technical defense—keeping your software updated, your server secure, your backups running, and your site online.

What is the difference between hosting with you versus using my own host?

When you use our Fully Managed Hosting, we control the environment end-to-end on our dedicated WP Engine server. We can guarantee speed, security, and immediate emergency response. If you maintain your own host, we can still provide manual updates, but we are at the mercy of your server’s limitations, access restrictions, and slower third-party tech support. (Note: We strongly recommend our WP Engine environment).

Why do you update plugins monthly instead of quarterly?

Automated updates break websites, and waiting a full quarter leaves your site vulnerable. We perform our updates manually on a monthly basis. This allows us to test plugin releases in a safe staging environment first, catch compatibility issues early, and patch security vulnerabilities before malware can strike.

What happens if my website gets hacked or infected with malware?

If you are on an active Care Plan hosted on our WP Engine server, we will restore your site from a clean backup and coordinate directly with WP Engine’s security team to resolve the issue at absolutely no extra charge. You are completely protected.

What affects the cost of my monthly WordPress Maintenance Plan?

ricing scales with the complexity of your digital architecture. A baseline brochure website requires less testing than a massive WooCommerce store with custom API integrations and membership portals. We audit your total page count, plugin stack, and eCommerce functionality to provide a custom, flat-rate monthly quote.

Do my Consulting Retainer hours expire?

Yes. To ensure we can accurately forecast our studio’s capacity and guarantee priority turnaround times for our active marketing clients, all Retainer blocks must be utilized within the timeframe specified in your agreement.

web-design-faqs